FAQs

Welcome to our Frequently Asked Questions (FAQ) page, where you'll find answers to common inquiries and helpful information to make your experience even better.

What is Fundamental Hair Oil used for?

We use a combination of natural ingredients each with properties that nourish your hair from roots to end. Benefits includes: Moisturises and conditions hair, prevents split ends, leading to fuller and healthier hair, can be used as a massage oil on your scalp to promote hair growth and maintain scalp health, and so much more.

What ingredients are used?

Each ingrediant that is included has a unique purpose to nourish and maintain your hair health. The full ingredients list is: Organic argon, Jojoba, Castor, Safflower, Sweet Almond, Avocado, Rosemary, Cedarwood, Lavendar, Vitamin E, Fractioned coconut oil. 

Is the hair oil for men and women?

Fundamental Hair Oil is for EVERYONE—all genders, ages and hair types. Have a look at our ingredients list to ensure that all ingredients are suitable for you.

Will ist work for coloured hair?

It works for all hair types, including coloured hair. The hair oil has been created to moisturise and hydrate your hair, so especially helpful for courser hair that has been dried.

Can I use it on my beard?

Yes. Fundamental Hair Oil can defnitely be used on your beard. Just be sure to avoid ingestion and contact with your eyes.

Is the Caprylic / Capric Triglyceride from coconut or palm oil?

The Caprylic / Capric Triglyceride is from Coconut.

Do you ship globally?

Fundamental Hair Oil is directly shipped from the UK, to most countries around the world, apart from countries within the EU. We are currently finding an alternative option, such as a EU distributor that can manage sales. If you know any solutions, please email us at info@scientificallysavage.com. Merchandise is printed to order, and can be shipped to ALL countries, including the EU.

Do you apply the hair oil to wet or dry hair?

For regular use, we recommend applying the hair oil to towel dried hair, after washing. However, you can also use the hair oil as an overall hair mask that can be massaged into your scalp and as a pre-wash mask, on occasion.

When should I expect my order?

Hair Oil is shipped between 3-5 days from placing your order. We’re only 2 people working behind the scenes, so we appreciate your patience. We ship via Royal Mail—once the order is in country, your local delivery service leads on postage. Worldwide delivery from despatch: 6-7 working days to reach your local delivery service.

Will I have to pay additional taxes?

This varies between our hair oil and the merchandise.

For hair oil, you will not be charged additional taxes to orders in the US, as this is already applied at check-out. However, this may vary for merchanside. No additional tax will be applied to the UK.

For other international orders, orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.

I did not receive my order—what should I do?

If your order is not claimed on your end and we receive the parcel back at Fundamental HQ, we will notify you via email and issue a refund for the cost of the hair oil, minus the actual postage fee.

If you haven't received your order and we do not receive a returned parcel, please reach out to us at info@scientificallysavage.com to check on the status of your order. However, please note that this may be an issue best addressed directly with your local delivery service.

Any evidence of unclaimed orders by the customer that is not received by the customer or at Fundamental HQ is no longer the responsibility of Fundamental HQ, and therefore a refund will not be applicable.